If you are stuck on the loading screen, please try closing and exiting the app and clearing the app's cache. Then try re-launching the app.
If the issue persists, then please uninstall the app completely and re-download it from the App Store (iOS devices) or Google Play (Android devices).
Then, if you're still having trouble launching Slingo® Blast, please contact our Support Team via firstname.lastname@example.org. When you write to us please include the following details:
Mobile platform (Android or iOS)
Version of the operating system running on your device. Examples: Android 6.0 ... iOS 10
Make and model of your mobile device Examples: Samsung Galaxy S6 ... iPad 4 ... LG G5
The more detailed information you can provide the more targeted troubleshooting we can offer.